Legal
Terms of service
Last updated: 1 January 2026
1. Scope of work
Each engagement is defined by a written proposal listing deliverables, timeline and price. Work outside that proposal is quoted separately before it begins. Nothing on this website constitutes an offer or a fixed price.
2. Fees and payment
Fixed-scope projects are invoiced 50% on signature and 50% on delivery. Retainers are invoiced monthly in advance. Invoices are due within 14 days; late payments may pause active work.
3. Client responsibilities
You agree to provide content, brand assets, access and feedback within the agreed windows. Delays on your side shift the timeline by an equivalent amount and may affect scheduled availability.
4. Revisions
Every package includes the number of revision rounds stated in the proposal. Additional rounds are billed at our standard hourly rate, agreed in writing before we start them.
5. Intellectual property
On final payment, ownership of the delivered work transfers to you, including source files and repositories. We retain ownership of pre-existing tools, frameworks and internal components used to build it, licensed to you perpetually for the delivered work.
6. Third-party licences
Fonts, stock media, plugins and hosting are licensed in your name and billed at cost unless the proposal states otherwise. You are responsible for maintaining those licences after handover.
7. Portfolio rights
We may show the delivered work in our portfolio and case studies unless you ask us in writing not to. Confidential metrics are only published with your approval.
8. Confidentiality
Both parties keep non-public information disclosed during the engagement confidential and use it only to perform the work. This survives the end of the engagement.
9. Warranty and support
We fix defects in delivered work reported within 30 days of handover at no charge. Feature changes, third-party breakages and content edits fall outside that warranty and are covered by a maintenance retainer.
10. Liability
Our total liability for any claim is limited to the fees paid for the engagement giving rise to it. Neither party is liable for indirect or consequential loss.
11. Cancellation
Either party may cancel a project in writing. You pay for work completed up to that date; the deposit is non-refundable. Retainers can be cancelled with 30 days' notice.
12. Governing law
These terms are governed by the laws applicable at our place of business, and disputes will be resolved in those courts unless the parties agree to mediation first.